City of Toronto is seeking a new public member of the GTAA's Community Environment and Noise Advisory Committee

This is a great volunteer opportunity. Anyone interested is encouraged to apply!

Are you interested in noise and environmental issues related to Pearson International Airport? The City of Toronto is currently seeking one local resident to join the Greater Toronto Airport Authority's Community Environment and Noise Advisory Committee (CENAC).

CENAC provides a forum for discussion between community constituents and the GTAA about matters relating to the mitigation of aircraft noise in the community and the operation of Pearson Airport in an environmentally responsible manner. Successful candidates should demonstrate a desire to represent community interests in relation to noise and environmental impacts of Pearson's operations, have the ability to invest time and energy towards learning about these issues, and be open to discussing technical, scientific, and sensitive issues with a diverse audience. Experience or knowledge in aviation, airport operations, air transportation industry management, and noise management is beneficial, but not required.

For more information on CENAC, the committee's mandate, the qualification the City is looking for, and to apply please visit:

All applications for this current vacancy should be submitted by Monday January 15, 2018.

Trash Talk

2018 Collection Calendars The 2018 Waste Collection Calendars are now being delivered to Toronto households. Toronto residents should expect to receive their calendars in the mail by December 11, 2017.

The calendars are filled with important information and tips on how to reduce and properly dispose of waste. It is Now Even Easier to Buy City of Toronto Garbage Tags People can now buy Garbage Tags online through the recently launched Solid Waste Webstore as well as at Toronto Shoppers Drug Mart and Canadian Tire stores.

Excess garbage must be bagged, tagged and set out next to the Garbage Bin for collection. Reminding Residents About the Importance of Recycling Right The City of Toronto continues to see a significant amount of garbage and other non-recyclable materials in the Blue Bin recycling program.

In an ongoing effort to help educate residents about the importance of recycling right, SWMS will be sending a direct mail piece called "Not Wanted in your Blue Bin" to all residents in houses, apartments and condos in late November, 2017. A letter will be included with the piece explaining the problem of garbage and non-recyclable items, known as contamination, in the Blue Bin and will provide tips on how to sort material correctly.

Add More Blue & Green to your Holidays This December, we are encouraging people to put holiday waste in its proper place. SWMS will be running a public education campaign to remind people to "Add more Blue & Green to their Holidays" by properly disposing of common holiday waste items such as wrapping paper, cards and orange peels.


Weekend events with road closure in Toronto - November 30, 2017

This weekend, two special events will involve road closures. Residents and visitors are encouraged to come out and enjoy these events. Businesses in the affected areas are open to pedestrian traffic but some roads will be closed to vehicles.


Festivals and other special events are important to the city, injecting hundreds of millions of dollars annually into Toronto’s economy, and they are enjoyed each year by local residents and visitors.


In addition to road closures related to special events, there is a significant amount of road work taking place in the city. People are encouraged to take public transit as a greener, faster and more affordable way of getting to their destinations.


Those who need to drive in the general vicinity of special events should allow extra time to get to and from their destinations. A more complete list of events and road work is available at TTC customers can receive information about service diversions by subscribing to eAlerts at or following @TTCnotices on Twitter.


Etobicoke Lake Shore Santa Claus Parade

Lake Shore Boulevard West from Dwight Avenue to Thirty Sixth Street will be closed on Saturday, December 2 from 8 a.m. to 12:30 p.m.


North Etobicoke Santa Claus Parade

Albion Road from Thistle Down Boulevard to Finch Avenue West will be closed on Sunday, December 3 from noon to 3:30 p.m.


Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. It is a global centre for business, finance, arts and culture and is consistently ranked one of the world's most livable cities. In 2017, Toronto is honouring Canada's 150th birthday with "TO Canada with Love," a year-long program of celebrations, commemorations and exhibitions. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can visit, call 311, 24 hours a day, 7 days a week, or follow us on Twitter at and on Instagram at

City of Toronto crews ready for winter

November 2017

The City of Toronto is ready to tackle winter – both on city streets and beneath them – by managing snow and ice on city streets, and by responding to the effects of cold weather on the city's watermains and water service pipes.


"Weather is always hard to predict, but the City is ready for whatever winter has to throw at us," said Councillor Jaye Robinson (Ward 25 Don Valley West), Chair of the City's Public Works and Infrastructure Committee. "We have a multi-pronged plan for clearing snow and ice from our streets, including an arsenal of equipment ready to tackle this winter head-on."


Cold weather and rapid swings between thaw and freezing temperatures can cause an increase in watermain breaks. Toronto Water staff are ready to respond to service calls 24 hours a day, seven days a week.


Toronto allocates over $90 million annually to ensure that our roads and sidewalks are clear and safe. The City has more than 1,500 personnel on standby, 24/7 (contracted and City staff), 600 snowplows, 300 sidewalk plows and 200 salt trucks in its winter operations fleet. In addition, there are about 200 smaller pickups and dumptrucks to help keep the roads and sidewalks safe and passable during the winter season.


The City's first priority during a snowfall is to keep the main roads clear for emergency and TTC vehicles. After that, crews move on to the local roads and usually complete clearing those roads between 14 and 16 hours after the storm ends.


As soon as the snow begins to fall, salt trucks are deployed to the expressways and main roads. Local roads and laneways are salted soon after the main roads. When two centimetres of snow have accumulated, plowing begins on the expressways and, when five centimetres have accumulated, plowing begins on the main roads. Plowing on the expressways and main roads continues until the operation is complete.


The City has also identified a priority network of bike lanes and cycle tracks in the downtown core that will continue to receive enhanced winter maintenance, including snow plowing and salting to improve safety for cyclists.


Local road plowing begins when the snow stops falling and if the snow accumulation reaches at least eight centimetres. Residents are reminded that 311 only takes service requests for specific snow clearing after the crews have had a chance to go out and clear the snow. Please don't call when the storm is taking place to ask when a street with be plowed. Residents can track where plows and salt trucks are and which roads have been serviced using the online tracking map.

Residents can help assist with the City's snow-clearing efforts by not pushing snow back onto the road, by avoiding parking on city streets to help the plows do their work and by taking public transit instead of driving.


The City will only open/clear driveway windrows where it is mechanically possible to do so after eight centimetres of snow have fallen. Typically, driveway windrows are opened between one and two hours after the road has been plowed. The service is meant to only open up a width of about three metres – not the full width of the driveway. This program does not take place in the central core of the city due to narrow road widths and on-street parking.


The City will clear snow from sidewalks on roads with high pedestrian traffic and on bus routes after two centimetres of snow have fallen, and sidewalks on the remaining roads after eight centimetres have fallen where it is mechanically possible to do so. In the central core of the city, property owners are required to clear their sidewalks of snow within 12 hours of a snowfall.


You can learn more about sidewalk snow-clearing in Toronto and view a map of the areas where the service is provided at


More information about the City of Toronto’s snow-clearing operations is available at


Cold weather is a major cause of watermain breaks but it is not the only one. The City is dealing with aging infrastructure, with the average watermain 50 years of age. To address this issue, the City of Toronto has committed $2.1 billion over the next 10 years to upgrade its watermain distribution system. More information can be found at


Cold weather can also cause pipes inside the home and on private property to freeze. Residents are reminded to prepare their pipes for winter by wrapping foam pipe insulation around pipes most prone to freezing, especially near outside walls and in crawl spaces, attics and garages. It is also important to seal air leaks around windows and doors, and to disconnect hoses and drain the outdoor water supply. More tips can be found at


Residents can learn more about how to prepare for extreme weather and weatherproof their homes at


Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. It is a global centre for business, finance, arts and culture and is consistently ranked one of the world's most livable cities. In 2017, Toronto is honouring Canada's 150th birthday with "TO Canada with Love," a year-long program of celebrations, commemorations and exhibitions. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can visit, call 311, 24 hours a day, 7 days a week, or follow us on Twitter at and on Instagram at


Registration for City of Toronto fall/winter recreation programs starts next weekend

The City of Toronto offers a wide range of safe, fun and high quality recreation programs for people of all ages, skill levels and interests. Registration for fall and winter general programs, fall skating and swimming, and ski and snowboard lessons starts at 7 a.m. on Saturday, September 9 for Etobicoke York district. Other districts follow, with registration opening on Sunday, September 10 for Scarborough; Tuesday, September 12 for North York; and Wednesday, September 13 for Toronto and East York.

Over the past year, the City has worked to improve the registration experience by increasing server capacity by 25 per cent so that more people can access the system online. The City has also introduced clearer navigation and planning tools online, and has extended customer service hours and added more staff to provide in-person support where required. 

The City launched a procurement process earlier this year that will eventually result in the replacement of the City’s current registration system. Until a new system is in place, the City remains committed to making improvements to the current process. 

How to register
Step 1: Get account numbers
Residents need a family number and client number to sign up for recreation programs. Those looking to register are encouraged to get their numbers before registration day by calling the Customer Service Call Centre at 416-338-4386 or speaking with staff at a City community centre. On September 6, 7, 8 and 11, call centre hours have been extended from 7:30 a.m. to 6:30 p.m. (regular hours are 8:30 a.m. to 4:30 p.m.) to assist with account information and any other questions related to registration for the fall/winter programs.

Step 2: Choose programs
Residents are advised to have a few backup choices prepared in case their preferred program is full. A listing of programs can be found online at or in the printed FUN Guide available at City Hall, civic centres, community centres and libraries. A program wish list can be created as part of the online FUN Guide via the above link.

Step 3: Register
Registration starts at 7 a.m., so residents are encouraged to have all information and payment options ready. There are four ways to register: 
1. Online at – the easiest and fastest way to register
2. By touchtone phone – follow the prompts at 416-338-0000
3. By telephone with customer service assistance at 416-338-4386
4. In person at select locations listed at and in the FUN Guide.

Duplicate registrations

Parks, Forestry and Recreation programs are very popular. To give the greatest access to as many people as possible, clients registered for programs that occur at the same time must choose one program and staff will withdraw them from the other program(s), giving other residents a better chance to participate. 

Welcome Policy yearly credit
The Welcome Policy credit can be used to register for City recreation programs. People receiving social assistance (Ontario Works) and living in Toronto are pre-approved to receive this credit and should speak to their caseworker. More information about the yearly credit is available at

Free programs
Many community centres offer free recreation programs, including leisure swimming and skating, and drop-in programs for children, youth and older adults. You can visit for more information about free and low-cost programming options.

Older adult discounts
Older adults (60 and up) receive a 50 per cent discount off the regular price of adult recreation programs.


Parks, Forestry & Recreation Parkland Strategy

A city builds a park so that people can build community. Toronto is known for our parks and natural environment, and as Toronto grows, our parks system must grow along with it.

However, there are gaps in the system; areas in the city where more must be done. And we must reinvest and re-invigorate our existing green space. 

Toronto's parks system is much more than official city parks; it includes open spaces, conservation lands, ravines, hydro corridors, schools and other privately owned, publicly accessible lands. We need to work together to ensure a liveable Toronto for today, and for future generations. 

The Parkland Strategy is a 20-year plan that will guide long-term planning for new parks and expansion and improved access to existing parks.  It will aid in the decision-making and prioritization of investment in parkland across the city.

To learn more, and to join in the conversation, visit

PRF parkland.PNG

City of Toronto to launch easier, more convenient process for disputing parking violations

The City of Toronto is introducing a new, easier and more convenient process to dispute parking violations. Disputes for parking violations received on or after August 28 will be handled by the City instead of through the provincial court, improving customer service by providing faster resolutions and a more efficient overall process.

Access to the new dispute process will be available 24/7 through the City's website, Individuals can request a review or dispute a parking violation online through the City's website. People who prefer to dispute a violation in-person can have their penalty reviewed at one of two City locations: Metro Hall (55 John St.) or North York Civic Centre (5100 Yonge St.). In-person reviews can be booked in advance on the City's website and are also available on a drop-in basis.

The City of Toronto is committed to continuously improving and modernizing customer service. This new dispute process allows the public to request a review of a parking violation through a customer-focused, streamlined service.

All reviews, online and in-person, will be conducted by a City screening officer who can affirm, vary or cancel penalties, including having the authority to give people additional time to pay the penalty fee. If the individual is not satisfied with the penalty review decision, a second and final review can be requested with an independent, Council-appointed hearing officer.

Payment methods for parking violations remain the same, with payment either online, by mail or in-person at seven City locations.

More information is available at


Track your water use online- anytime, anywhere!

Summer is finally here and warmer temperatures mean your water use can increase by 20 per cent around the house. MyWaterToronto is an online tool that can help you become more aware of your water use habits and identify any water leaks. View your total and average water use by day, week, month or year in an easy-to-read graph or chart format.

Look for ways to save water and money in three easy steps.

Step 1: Get your utility bill

Step 2: Locate on your bill:

• Account Number and Client Number

• Last name or business name

• Postal code and payment method

Step 3: Visit

Good Food Market

The Good Food Market is an initiative sponsored by St. Philip's in partnership with FoodShare Toronto.

The purpose of the Good Food Market is to help provide low-cost, high-quality, fresh fruits in vegetables to the local neighborhood, address issues regarding food insecurity in the area, and foster a community space where residents can gather together as they shop for affordable produce.

The market began on June 15th, and is running weekly every Thursday from 4pm - 7pm in Capri Park until August 31st.

Have your say! Protecting Toronto's pollinators

The City is inviting residents to share their views on a proposed strategy to protect Toronto's bees and other pollinators. The purpose of the strategy is to identify actions that can be taken by the City and the community to protect, enhance and create habitat for Toronto's pollinators. Toronto is home to more than 360 species of bees, and more than 100 species of butterflies and other pollinators. Some species are in decline. Learn more and share your views

Canada Day Celebrations taking place across Toronto

The City of Toronto encourages residents and visitors of all ages to enjoy Canada Day in Toronto and celebrate Canada's 150th birthday at City-organized and community events across the city.

City bylaws prohibit members of the public from setting off or selling fireworks in City parks.

Four-day Canada Days festival at Nathan Phillips Square from June 30 to July 3

Beginning this Friday at 5 p.m., Canada Days, a free four-day music festival, will transform Nathan Phillips Square with music, dance, circus arts, food and more. Artists include Barenaked Ladies and Buffy Sainte-Marie on June 30; Ron Sexsmith and the Toronto Symphony Orchestra on July 1; dvsn on July 2 and Belly on July 3. A fireworks show will end each evening at 10:55 p.m. More information is available at The event hashtag is #C150TO.

Canada Days at Humber Bay Park West, Mel Lastman Square and Scarborough Civic Centre on July 1

Also on July 1, beginning at 2 p.m., free Canada Days events will bring Toronto's rich cultural fabric to life in three communities across the city. Residents who attend will experience musical performances, circus arts, dance, food and a fireworks show at 10:55 p.m.

Canada Days is produced by the City in partnership with the Province of Ontario’s Ontario150 Program and the Government of Canada. More information is available at The event hashtag is #C150TO. 

Citizenship Reaffirmation Ceremonies at four locations on July 1 – Toronto Stands for Canada

Residents are invited to join one of four Citizenship Reaffirmation Ceremonies offering a special opportunity to reaffirm their Oath of Canadian Citizenship on July 1 at Nathan Phillips Square, Mel Lastman Square, Humber Bay Park West and Scarborough Civic Centre. Toronto, along with 17 other communities across the country, will "Stand for Canada" as presented by national sponsor CIBC in partnership with Canadian Heritage. More information is available at The event hashtag is #StandforCanada.

West Toronto

The annual Toronto Ribfest will be held at Centennial Park (256 Centennial Park Rd.) on July 1. Residents can spend the day at Centennial Park and use picnic areas, playgrounds and a wading pool or stroll around the pond or through the Centennial Park Conservatory, with its seasonal plant displays. There will be a fireworks display at 10 p.m. More information is available at

Canada Day celebrations at Weston Lions Park (2125 Lawrence Ave. W.) on July 1 will run from 5 to 10:30 p.m., with a fireworks display at 10 p.m.  

The annual Canada Day event at Amesbury Park (1507 Lawrence Ave. W.) will start at 9 a.m. with a flea market and an assortment of multicultural entertainment, children's activities, a talent search and vendors. There will be a fireworks display at 9:45 p.m. More information is available at

Swimming pools, parks and community centres

City of Toronto parks, outdoor swimming pools, wading pools, splash pads and some beaches will be open on Canada Day. Indoor pools and community centres will be closed, unless permitted for an event. More information and swimming pool schedules are available at The status of designated swimming beaches is available at Water quality reports for local beaches are available at

Montgomery's Inn (4709 Dundas St. W.)

Visitors can enjoy iced tea on the new patio of Montgomery's Inn's. The Canada Day menu will feature a pinwheel sandwich tea plate and a celebratory Canada 150 layer cake. At 2 p.m., a special introduction to the inn will precede a tour where visitors can learn more about how the building is being revitalized. There will also be children's activities, cooking and strawberry ice cream in the historic kitchen.

Toronto Island Park – closed

Following record levels of rainfall in April and May, Lake Ontario and watershed levels throughout the city are higher than normal. Due to the flooding and to ensure the safety of the public and the security of facilities, Toronto Island Park remains closed to the general public and regular ferry service is suspended. This closure includes all beaches, attractions and amenities on the Islands.




Upcoming Change to Parking Violation Dispute Process

Paying and disputing your parking violations will become easier this summer

Frustrated with having to wait months for a court date to dispute a parking ticket? Good news! Starting August 28, 2017, the City of Toronto will introduce an easier, more convenient process for disputing parking violations. Disputes will be handled by the City instead of through the court, providing you with faster resolutions and a more efficient process.

 You will be able to request an online review of your penalty, meaning the entire process can be completed without having to leave your home. If you'd like an in-person review, you will be able to book an appointment at a time that works for you. Not satisfied with the decision? You will be able to request a second independent review of your penalty that will be final.

More details about this new process are available at Keep checking back for all the latest info!

Parks, Forestry & Recreation Enhanced Youth Spaces at LAMP RAY

Enhanced Youth Spaces are  positive and supervised spaces that are open to youth 5 – 6 days a week and include a range of amenities such as WiFi, couches, TVs, gaming consoles, foosball tables, pool tables, computers, recording studios, photography labs, and study spaces.

At Enhanced Youth spaces, youth will also have the opportunity to join some of Parks, Forestry and Recreations free programs that are tailored to youth interests. Some examples include Photography, Yoga, The Art DJ, Entrepreneurship, healthy cooking and Music Recording.

Hours of Operation: Monday to Thursday 3:00PM-9:00PM

Summer Camp Hours (July 5th-August 11th): Monday to Friday 12:00PM-5:00PM


Registration for the City of Toronto summer and after-school programs begins this weekend!

Etobicoke York registration for the City's summer swim and skate programs and After-school Recreation Care (ARC) programs will begin at 7:00AM on Saturday, June 3.

The City is committed to improving the registration experience: 

  • Extended customer service call centre hours on June 1, 2 and 5 from 7:30 a.m. to 6:30 p.m. will help people get ready to register. Call 416-338-4386.

  • Improvements have been made to the City website including easier navigation and more recreation planning tools.

Prior to registration day, residents are encouraged to get ready by following these steps:

Step 1: Get family and client numbers

Toronto residents need a family number and a client number for each family member. Call 416-338-4386 before registration day or speak with staff at a City community recreation centre to get these numbers.

Step 2: Choose programs

Visit or refer to the printed Spring/Summer FUN Guide to browse and choose programs. Residents are encouraged to have a few program choices for each person in case their preferred program is full.

Step 3: Register

Registration starts at 7 a.m. so be sure to have all of your program choices and payment options ready.  Registering online is the quickest and easiest way to register for programs.

Four ways to register:

  • Online at

  • By phone. Touch Tone Registration (TTR) is available at 416-338-0000. Operator Assisted Registration is available at 416-338-4386.

  • In-person at select locations. A list of these locations is available at, by calling 311 or by speaking to staff at a City community recreation centre. 

After-School Recreation Care (ARC) programs

Residents can register for ARC online, by phone, or in-person. Register in-person at any civic centre during regular business hours Monday to Friday from 8:30 a.m. to 4:30 p.m. (On June 12, in-person registration will begin at 7 a.m.) For more information about ARC programs, visit

Summer camps

Registration for our summer camps is ongoing. The City of Toronto offers camps to suit all children's interests, needs and abilities at a reasonable cost. Registration for camps and a listing of Toronto recreation programs is available at
Call 416-338-4386 and speak to a customer service representative to find locations with available space.

Welcome Policy

Welcome Policy credits are available for residents with low incomes to register for City recreation programs. Anyone receiving social assistance (Ontario Works) and living in Toronto is pre-approved to receive this credit and should speak to their caseworker. More information about the yearly credit is available at

Older Adult Discount

Older adults (60 years and older) registering for adult programs receive a 50-per-cent discount in price.