City of Toronto activities and events for Family Day fun on February 19

The City of Toronto encourages residents to enjoy Family Day on Monday, February 19 by taking advantage of City-run recreation facilities and historic attractions. Eight of the City's 10 historic sites will offer events, activities and tours on Family Day.

Skating

There are 52 outdoor rinks or skating trails to choose from across the city, weather permitting. Many indoor arenas will also be open. There is no charge for public skating at the City's indoor arenas and outdoor rinks. CSA-approved hockey helmets are mandatory for children under the age of six and are recommended for skaters of all ages. Family Day schedules are available online at http://www.toronto.ca/familyday.

 

Nathan Phillips Square

Families can visit Nathan Phillips Square at City Hall, located at 100 Queen St. W., for a fun-filled outing, sponsored by Tim Hortons, featuring freestyle ice-skating demonstrations by the Toronto Ice Skate Group. The ice rink will be open for skating and skate rentals will be available. From 1 to 4 p.m., take part in special activities including games, face painting and informal skating instruction and enjoy hot beverages at the Tim's House lounge.

 

Skiing and snowboarding
Earl Bales and Centennial Park Ski and Snowboard Centres will be open on Family Day, weather permitting. Updates and schedules are available at http://www.toronto.ca/ski.

 

Swimming

Leisure swimming will be available at many indoor pools on Family Day. City-run leisure swims are free of charge for everyone. Family Day schedules are available at http://www.toronto.ca/familyday or by calling 311.

 

Recreation programs

Select recreation facilities will offer programming for the whole family. Children accompanied by an adult can enjoy swimming, indoor/outdoor skating, yoga, Zumba®, gymnastics, sports, arts and crafts and much more. Family Day schedules for each recreation centre are available at http://www.toronto.ca/familyday or by calling 311.

 

Riverdale Farm

The City's farm at 201 Winchester St., open daily from 9 a.m. to 5 p.m., features farm animals and offers various activities. Admission is free.

 

High Park Zoo
Toronto's oldest zoo has been entertaining people for 120 years. The zoo, which houses domestic and exotic animals such as bison, llamas and reindeer, as well as the famous capybaras, Bonnie and Clyde, is located on Deer Pen Road and is open daily from 7 a.m. to dusk. Admission is free.

 

Conservatories and greenhouses
Residents and visitors can warm up and take in the sights and scents at Toronto's conservatories. Both the Allan Gardens and Centennial Park conservatories will be open from 10 a.m. to 5 p.m. on Family Day. Admission is free and the conservatories are wheelchair-accessible.

 

Toronto History Museums

Programming highlights for the Toronto History Museums' open sites are listed below. Regular admission fees apply except for the Historic Zion Schoolhouse. Times and activity details will vary by location. More information is available at http://www.toronto.ca/museum-events.

Colborne Lodge (11 Colborne Lodge Dr.)

The museum features an exhibit highlighting new and emerging Canadian inventions circa 1867. Discover Canadian inventors' designs of new technologies and original patents. The exhibit also showcases architect and City Engineer John G. Howard designs of papers, books and tools. Howard and his family called Colborne Lodge home. Explore hands-on science and innovations activities throughout the museum.

Fort York National Historic Site (250 Fort York Blvd.)

Families can visit the fort's historic kitchen and sample baking from the hearth. Hot chocolate and a roaring fire will make for a memorable visit. Kids can try an 1812 drill class, the officers' sword drill, old-fashioned games and a fun-filled kids' activity book.

 

Zion Schoolhouse (1091 Finch Ave. E.)

Explore this rare, one-room schoolhouse in North Toronto and take a step back in time with schoolmistress Miss Coulson. Visitors can learn how to write with a steel nib pen or on a slate and enjoy storytelling, craft making and other activities. Donations of new or gently used children's books will help the Children's Book Bank provide books and literacy support to children in need in Toronto. Admission is free.

 

Mackenzie House (82 Bond St.)

Visitors can celebrate Black History Month by learning about Black Victorian publishers and newspaper journalists. On Family Day, visitors can also enjoy performances at 1:30 and 3 p.m. by a Scottish dance troupe from the Guthrie School of Dance, who will share Scottish Highland and Scottish Country dances and the history and stories that inspired them.

 

Montgomery’s Inn (4709 Dundas St. W.)

The inn will feature Maureen O'Leary of Maureen's Reel Irish Dancing, who will teach a dance workshop and then host a ceilidh at 2 and 3:30 p.m. There will also be a traditional French-Canadian lumberjack dancing man and visitors can learn to play the spoons with the inn's resident fiddler at 1:30 and 3 p.m. In the afternoon, cooks in the historic kitchen will prepare tasty treats alongside historic games and crafts.

 

Scarborough Museum (1007 Brimley Rd.)

The museum will offer fun activities such as a scavenger hunt and a craft activity. Visitors will be able to sample baked goods and hot chocolate.

 

Spadina Museum (285 Spadina Rd.)

A family-friendly tour includes games and hands-on fun in the historic kitchen – all set in a beautifully restored 1920s environment. 

 

Todmorden Mills Heritage Site (67 Pottery Rd.)
Visitors can make family crests and tour the historic homes while viewing the first ever retrospective by acclaimed Canadian painter Helen Lucas in the Papermill Gallery. Visitors can also play an outdoor nature bingo game for prizes.

 

Toronto Zoo

The Toronto Zoo will be open from 9:30 a.m. to 4:30 p.m. on Family Day. More information about the zoo is available at http://www.torontozoo.com.

 

Other municipal facilities and services

All City of Toronto emergency and 24-hour services will operate normally on February 19. City administrative offices and service counters will be closed on Monday, re-opening on Tuesday, February 20. The major civic buildings including City Hall, Metro Hall and the civic centres will operate on a weekend schedule from 8 a.m. to 6 p.m. on Family Day.

 

The TTC will operate on its Saturday schedule on Family Day. More TTC information is available at http://ttc.ca/Routes/index.jsp.

 

City-operated child care centres and Children's Services district offices will be closed on Monday. Toronto Home Child Care Agency providers will offer service as usual.

 

All Toronto Public Library branches will be closed on Family Day. Archival Services at 255 Spadina Rd. will also be closed on Monday.

 

Some community recreation centres will be closed on Family Day. Residents can find the list of open centres online at http://www.toronto.ca/familyday or call their local centre ahead of time to check its schedule.

 

Important news for Family Day, February 19, 2018

Celebrate Family Day with us! You can enjoy a variety of free outdoor and indoor activities at locations across Toronto on Monday, February 19.

City-run recreation facilities offer Family Day programming for the whole family. Activities include cooking, drumming and dance lessons, crafts and board games, and as well sports and family fitness classes. Children must be accompanied by an adult for all activities.

 

Leisure swimming will be available at many indoor pools on Family Day. City-run leisure swims are free of charge for everyone.

There are 52 outdoor rinks or skating trails to choose from across the city, weather permitting. Many indoor arenas will also be open. There is no charge for public skating at the City's indoor arenas and outdoor rinks.

Locations open in Ward 3:

  • Etobicoke Olympium
  • Centennial Park Ski & Snowboard Centre
  • Centennial Arena
  • West Deane Park/Martin Grove Rink, West Mall Rink

 

Family Day schedules are available online at toronto.ca/familyday, or by calling 311.

 

City of Toronto has issued interim property tax bills

February 5, 2018

The City of Toronto has mailed the 2018 interim property tax bills – the first of two tax bills that will be mailed this year. The 2018 final tax bill will be mailed in May.

Payment due dates for the interim tax bills under the three-instalment plan are March 1, April 3 and May 1. For property owners who enrol in the Pre-Authorized Tax Payment (PTP) program before February 5, 2018, the 2018 interim tax due dates are:

  • Two-instalment plan: March 1

  • Six-instalment plan: March 1, April 3, May 1

  • Eleven-instalment plan: February 15, March 15, April 16, May 15, June 15

 Payments can be made through banks or financial institutions, by cheque or in person at the City's Inquiry and Payment counters. Locations and hours of operation are available at http://www.toronto.ca/services-payments/property-taxes-utilities/counter-locations/. Property owners should pay early to ensure payment reaches the City's office prior to the due date.

 Residents that have recently purchased a property and pay their property taxes through  PTP or their banking or financial institution are reminded to change their account information with the City or with their financial institution to avoid incurring fees from misdirected payments. Property owners can sign up with Canada Post epost™ to receive a digital property tax bill, visit epost.ca for details.

 Property owners may access their property tax account details by using the online Property Tax Account Lookup tool available at http://www.toronto.ca/propertytax or speak to a Revenue Services customer service representative at 311, available Monday to Friday from 8 a.m. to 6 p.m. Customers outside of city limits can call 416-392-CITY (2489) and TTY users can call 416-392-0719. 

 Property owners who disagree with their Property Assessment Notice issued by the Municipal Property Assessment Corporation (MPAC) have until April 2, 2018 to initiate a Request for Reconsideration for the 2018 taxation year. More information is available at http://www.mpac.ca

accountant-accounting-adviser-advisor-159804.jpg

In need of snow plowing information?

The City of Toronto conveniently offers an up-to-date mapping tool which provides detailed timelines on snow plow maintenance on any street.

Simply click the following link to be up-to-date on your street https://www.toronto.ca/services-payments/streets-parking-transportation/road-maintenance/winter-maintenance/plowto/

For additional information please call 311 or Councillor Holyday at 416-392-4002

99c1-winter-maintenance-e1510077748392-1024x338.jpg

Centennial Park Ski and Snowboard Centre Update

The City of Toronto is pleased to announce that that the middle run at Centennial Park Ski and Snowboard Centre is now open, weather permitting. The City expects to have a second run (north of the carpet lift) open by January 10th.  These will be the two runs available to the public for the 2018 season.        

The City began manufacturing snow in December and with the cold temperatures, they have been able to do so in abundance. 

For ongoing updates and schedules please visit:

visit https://www.toronto.ca/data/parks/prd/facilities/complex/914/index.html  

Enjoy!

1.jpg

Frozen Pipes Public Education - December 22, 2017

Prevent Frozen Pipes Image.JPG

 

Be prepared! Protect your pipes from freezing

With the busy holiday season approaching, don't forget to take the steps necessary to protect your pipes from freezing. If you are leaving for an extended period of time, turn off the water at the main service valve in the basement and open the taps to drain the water from your plumbing lines. Homeowners should also open kitchen, bathroom and laundry cabinet doors to allow warm air to circulate around the plumbing. Get more frozen pipe prevention tips.

Be prepared! Protect your pipes from freezing

Frozen pipes can leave you without water or cause your pipes to burst, leading to expensive property damage. If your pipes are prone to freezing, you may wish to contact a plumber for advice. Here are some tips to help protect your home:

• Know where to find your main water shut-off valve (in case your pipes burst).

• Insulate pipes most prone to freezing, especially near outside walls and in crawl spaces, the attic and garage.

• Seal air leaks in areas where pipes are located. Check around windows and doors, electrical wiring, dryer vents and pipes.

• Drain and shut the outdoor water supply as outdoor faucets are the first to freeze.

• Keep areas that contain indoor pipes above 8°C, especially near the water meter.

• In extreme cold weather, you can choose to run a pencil thin stream of water to keep water moving. However, you will be charged for the water used if you choose this step.

 

 

City of Toronto's holiday activities and services

stock-photo-winter-winter-sport-skates-skater-winter-season-skating-ice-skating-wintertime-skatepark-85ceef18-ba39-4395-87a5-63f9e3f94f02.jpg

The City of Toronto encourages residents and visitors to take advantage of City programs and attractions offered during the year-end holiday period. Most City of Toronto operations and all municipal offices will be closed on December 25 and 26, as well as January 1. City services that regularly operate 24 hours a day, seven days a week such as 311 Toronto and emergency services will be available. Information about curbside waste collection is provided later in this news release.

 

The City of Toronto Archives at 255 Spadina Rd., usually open on Saturdays, will be closed on December 23 and 30 as well as on the dates noted above for municipal offices.

 

Winter recreation activities

Winter has arrived at Toronto’s parks, community centres and natural environments, as detailed below.

 

Fitness, camps and recreation programs

The City offers fitness classes, weight rooms, camps and more, offering something for everyone. Community recreation centres will be open until 4 p.m. on December 24 and 31 (later for those with scheduled permits) and closed on December 25 and 26 and January 1. Some facilities may be closed during the holiday period for annual maintenance. More information and schedules are available at http://www.toronto.ca/rec or by calling 311.

Swimming

Drop-in swim programs at pools across the city make it convenient to make a splash this holiday season. Schedules vary by location and are available at http://www.toronto.ca/swim

 

Skating

The City offers a variety of free, leisure ice-skating programs for all ages and abilities at indoor arenas and outdoor rinks. Outdoor rinks that are open may be unsupervised. Indoor arenas will be closed on December 25 and 26 and January 1. Schedules vary by location. More information is available at http://www.toronto.ca/skate

 

Riverdale Farm

The City's Riverdale Farm is open daily from 9 a.m. to 5 p.m. More information is available at http://www.toronto.ca/parks/featured-parks or by calling 416-392-6794.

High Park Zoo

The High Park Zoo is home to domestic and exotic animals, including Toronto's famous capybaras, Bonnie and Clyde, and is open daily from dawn to dusk. Admission to the zoo is free. More information is available at http://www.toronto.ca/parks/featured-parks

 

Flower shows

Christmas flower shows at the City's Allan Gardens and Centennial Park conservatories are a tradition during the holiday season. The flower shows are open daily from 10 a.m. to 5 p.m. until January 7 and admission is free. More information is available at http://www.toronto.ca/conservatories/.

 

Toronto Zoo

The Toronto Zoo will be open throughout the holiday season except on December 25. More information is available at http://www.torontozoo.com/.

 

St. Lawrence Market Complex

To serve Toronto residents and visitors, the St. Lawrence Market Complex has modified hours over the winter holiday season, including extended Sunday hours for the South Market from 7 a.m. to 4 p.m. on December 24 and 31. The South Market will be closed on December 25 and 26 as well as January 1 and 2. Regular hours of operation will be observed on all other days throughout December and January.

The South Market features 64 merchants and is open five days a week, year-round. During the holiday season, the St. Lawrence Market will also offer a variety of paid classes and free drop-in cooking demonstrations and seminars on holiday meal ideas.

 

The St. Lawrence Market Saturday Farmers Market and Sunday Antique Market operate year-round in the temporary market at 125 The Esplanade. Both markets will be open during the winter holiday season. The Saturday Farmers Market will be open from 5 a.m. to 3 p.m. on December 23 and 30. The Sunday Antique Market will be open from 7 a.m. to 5 p.m. on December 24 and 31.

More information about the St. Lawrence Market Complex holiday hours and holiday-themed activities is available at http://www.stlawrencemarket.com.

 

Toronto History Museums

Six of the City's History Museums are offering holiday-themed events and tours for families and adults. Most of the museums are open daily except Mondays. All the museums will be closed on December 25 and 26 as well as January 1. Highlights for individual locations are noted below. Times and participant age details for activities vary by day and by location. Holiday season admission prices apply. More information is available at http://www.toronto.ca/museum-events.

 

Colborne Lodge (11 Colborne Lodge Dr., High Park)

Through January 7, visitors to Colborne Lodge can enjoy a holiday themed tour of the historic site complemented by the new exhibit Innovation Circa 1867, which highlights Canadian inventions from the Confederation era.

 

Fort York National Historic Site (250 Fort York Blvd.)

During special programming from December 27 to 31, at 11 a.m. and 2 p.m. daily, children can join the cooks in the historic kitchen to help make gingerbread cookies. Upon arrival, sign up at the Museum Store for a tour of the fort – included with regular admission.

 

Gibson House Museum (5172 Yonge St.)

Visitors to Gibson House will experience the elegant traditions of the Scottish holiday season and learn how the Gibson family celebrated Hogmanay in the 19th century. On December 28 and 29, evening dinner events will celebrate the Scottish traditions of Hogmanay. Pre-registration with payment is required. Gibson House will be closed for maintenance from January 1 to 15.  

 

Mackenzie House (82 Bond St.)

Through January 7, visitors will learn the story of how families celebrated Christmas in 19th century Toronto. Until December 24, children are invited to write a letter to Santa Claus during their visit and select a card from the 1845 printing press. From December 27 to 31, children can make a New Year's Eve noisemaker in the print shop.

 

Market Gallery (95 Front St. E., second floor)

Building Toronto: Stories of the St. Lawrence Neighbourhood explores how the city's first planned neighbourhood contributed to Toronto's commercial, cultural, social and political history. This free exhibit is on display until February 24.

 

Montgomery’s Inn (4709 Dundas St. W.)

The inn will be open regular hours offering tours throughout the holiday season, though the weekly farmers market will not run December 27 and January 3.

 

Scarborough Museum (1007 Brimley Rd.)

On December 27 to 29 and January 2 to 5, the museum offers camps for children six to 11 years of age. Pre-registration is required online at http://www.toronto.ca/torontofun or by calling 416-338-4FUN (4386). 


Spadina Museum (285 Spadina Rd.)

Through January 7, visitors can experience a 1920s holiday season on a guided tour of Spadina Museum. Holly wreaths, evergreen garlands and mistletoe adorn the house. In the re-created 1930s kitchen, visitors can have holiday treats including mulled cider. 

 

Todmorden Mills Heritage Site (67 Pottery Rd.)

Visitors can experience two different eras' Christmas traditions – the 1890s and the 1940s – through January 7. The public can tour Todmorden Mills' two historic houses, sample historic recipes and create a take-home craft.

 

Special events

In addition to the City's annual New Year's Eve celebration, tickets are now on sale for the Winterlicious 2018 Culinary Event Series (both highlighted below). More activities can be found on the City's online Festivals and Events Calendar at http://ow.ly/IMye30heuqo.

 

New Year's Eve at Nathan Phillips Square

Toronto's largest New Year's Eve celebration will take place at Nathan Phillips Square on December 31 starting at 8 p.m., culminating with a spectacular fireworks display at midnight. Audiences will experience a DJ set by Hamilton's internationally acclaimed electro-pop artist Jessy Lanza and live music from Toronto's dancehall/soul sensations Bonjay alongside DJ sets from OBUXUM, Nino Brown and Classic Roots. Other activities will include a skating party sponsored by Tim Hortons and visuals by Roxanne Luchak. This event will be the finale of TO Canada with Love, the City's year-long celebration of Canada's 150th birthday. Full program details are available at http://www.toronto.ca/newyearseve.

Winterlicious Culinary Event Series tickets

Tickets are now on sale for the Culinary Event Series that will be part of Winterlicious 2018, running from January 26 to February 8. The series will feature seven unique cooking and dining experiences hosted by some of Toronto's finest venues and chefs. Details are available at https://www.toronto.ca/winterlicious.

 

Solid waste pickup

There will be no night collection on Monday, December 25. Those who receive Monday night collection will receive night collection on Tuesday, December 26. Collection will begin earlier than usual, so material should be placed out no later than 5 p.m.

 

There will be no night collection on Monday, January 1 and all those who are on night collection that week will receive night collection one day after their regularly scheduled collection day. For the week of January 1, Monday night collection will be shifted to Tuesday night; Tuesday night collection will be shifted to Wednesday night; Wednesday night collection will be shifted to Thursday night; and Thursday night collection will be shifted to Friday night. Daytime collection will proceed as scheduled that week.

 

All transfer stations and drop-off depots for residential drop-off of garbage, yard waste, recyclables, household hazardous waste and electronics will be closed on December 25 and on January 1.

 

The City will not book any Toxic Taxi appointments to pick up household hazardous waste from residential properties from December 25 to 29.

 

More information is available at http://www.toronto.ca/waste.

 

Winter Operations

The City's winter operations will continue as usual during the holidays. Local road plowing will begin when the snow stops falling and if the snow accumulation has reached at least eight centimetres. Residents are reminded that 311 will only take service requests for specific snow clearing after the crews have had a chance to clear the snow. Please don't call 311 during the storm to ask when a street will be plowed. Residents can track where plows and salt trucks are and which roads have been serviced using the City's real-time, online tracking map, available at http://www.toronto.ca/PlowTO.

 

Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. It is a global centre for business, finance, arts and culture and is consistently ranked one of the world's most livable cities. In 2017, Toronto is honouring Canada's 150th birthday with "TO Canada with Love," a year-long program of celebrations, commemorations and exhibitions. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can visit http://www.toronto.ca, call 311, 24 hours a day, 7 days a week, or follow us on Twitter at http://www.twitter.com/TorontoComms and on Instagram at http://www.instagram.com/cityofto.

City of Toronto is seeking a new public member of the GTAA's Community Environment and Noise Advisory Committee

This is a great volunteer opportunity. Anyone interested is encouraged to apply!

Are you interested in noise and environmental issues related to Pearson International Airport? The City of Toronto is currently seeking one local resident to join the Greater Toronto Airport Authority's Community Environment and Noise Advisory Committee (CENAC).

CENAC provides a forum for discussion between community constituents and the GTAA about matters relating to the mitigation of aircraft noise in the community and the operation of Pearson Airport in an environmentally responsible manner. Successful candidates should demonstrate a desire to represent community interests in relation to noise and environmental impacts of Pearson's operations, have the ability to invest time and energy towards learning about these issues, and be open to discussing technical, scientific, and sensitive issues with a diverse audience. Experience or knowledge in aviation, airport operations, air transportation industry management, and noise management is beneficial, but not required.

For more information on CENAC, the committee's mandate, the qualification the City is looking for, and to apply please visit:  https://secure.toronto.ca/pa/decisionBody/70.do.

All applications for this current vacancy should be submitted by Monday January 15, 2018.

Trash Talk

2018 Collection Calendars The 2018 Waste Collection Calendars are now being delivered to Toronto households. Toronto residents should expect to receive their calendars in the mail by December 11, 2017.

The calendars are filled with important information and tips on how to reduce and properly dispose of waste. It is Now Even Easier to Buy City of Toronto Garbage Tags People can now buy Garbage Tags online through the recently launched Solid Waste Webstore as well as at Toronto Shoppers Drug Mart and Canadian Tire stores.

Excess garbage must be bagged, tagged and set out next to the Garbage Bin for collection. Reminding Residents About the Importance of Recycling Right The City of Toronto continues to see a significant amount of garbage and other non-recyclable materials in the Blue Bin recycling program.

In an ongoing effort to help educate residents about the importance of recycling right, SWMS will be sending a direct mail piece called "Not Wanted in your Blue Bin" to all residents in houses, apartments and condos in late November, 2017. A letter will be included with the piece explaining the problem of garbage and non-recyclable items, known as contamination, in the Blue Bin and will provide tips on how to sort material correctly.

Add More Blue & Green to your Holidays This December, we are encouraging people to put holiday waste in its proper place. SWMS will be running a public education campaign to remind people to "Add more Blue & Green to their Holidays" by properly disposing of common holiday waste items such as wrapping paper, cards and orange peels.

Truck.jpg

Weekend events with road closure in Toronto - November 30, 2017

This weekend, two special events will involve road closures. Residents and visitors are encouraged to come out and enjoy these events. Businesses in the affected areas are open to pedestrian traffic but some roads will be closed to vehicles.

 

Festivals and other special events are important to the city, injecting hundreds of millions of dollars annually into Toronto’s economy, and they are enjoyed each year by local residents and visitors.

 

In addition to road closures related to special events, there is a significant amount of road work taking place in the city. People are encouraged to take public transit as a greener, faster and more affordable way of getting to their destinations.

 

Those who need to drive in the general vicinity of special events should allow extra time to get to and from their destinations. A more complete list of events and road work is available at

http://www.toronto.ca/roadrestrictions. TTC customers can receive information about service diversions by subscribing to eAlerts at http://www.ttc.ca or following @TTCnotices on Twitter.

 

Etobicoke Lake Shore Santa Claus Parade

Lake Shore Boulevard West from Dwight Avenue to Thirty Sixth Street will be closed on Saturday, December 2 from 8 a.m. to 12:30 p.m.

 

North Etobicoke Santa Claus Parade

Albion Road from Thistle Down Boulevard to Finch Avenue West will be closed on Sunday, December 3 from noon to 3:30 p.m.

 

Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. It is a global centre for business, finance, arts and culture and is consistently ranked one of the world's most livable cities. In 2017, Toronto is honouring Canada's 150th birthday with "TO Canada with Love," a year-long program of celebrations, commemorations and exhibitions. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can visit http://www.toronto.ca, call 311, 24 hours a day, 7 days a week, or follow us on Twitter at http://www.twitter.com/TorontoComms and on Instagram at http://www.instagram.com/cityofto.

City of Toronto crews ready for winter

November 2017

The City of Toronto is ready to tackle winter – both on city streets and beneath them – by managing snow and ice on city streets, and by responding to the effects of cold weather on the city's watermains and water service pipes.

 

"Weather is always hard to predict, but the City is ready for whatever winter has to throw at us," said Councillor Jaye Robinson (Ward 25 Don Valley West), Chair of the City's Public Works and Infrastructure Committee. "We have a multi-pronged plan for clearing snow and ice from our streets, including an arsenal of equipment ready to tackle this winter head-on."

 

Cold weather and rapid swings between thaw and freezing temperatures can cause an increase in watermain breaks. Toronto Water staff are ready to respond to service calls 24 hours a day, seven days a week.

 

Toronto allocates over $90 million annually to ensure that our roads and sidewalks are clear and safe. The City has more than 1,500 personnel on standby, 24/7 (contracted and City staff), 600 snowplows, 300 sidewalk plows and 200 salt trucks in its winter operations fleet. In addition, there are about 200 smaller pickups and dumptrucks to help keep the roads and sidewalks safe and passable during the winter season.

 

The City's first priority during a snowfall is to keep the main roads clear for emergency and TTC vehicles. After that, crews move on to the local roads and usually complete clearing those roads between 14 and 16 hours after the storm ends.

 

As soon as the snow begins to fall, salt trucks are deployed to the expressways and main roads. Local roads and laneways are salted soon after the main roads. When two centimetres of snow have accumulated, plowing begins on the expressways and, when five centimetres have accumulated, plowing begins on the main roads. Plowing on the expressways and main roads continues until the operation is complete.

 

The City has also identified a priority network of bike lanes and cycle tracks in the downtown core that will continue to receive enhanced winter maintenance, including snow plowing and salting to improve safety for cyclists.

 

Local road plowing begins when the snow stops falling and if the snow accumulation reaches at least eight centimetres. Residents are reminded that 311 only takes service requests for specific snow clearing after the crews have had a chance to go out and clear the snow. Please don't call when the storm is taking place to ask when a street with be plowed. Residents can track where plows and salt trucks are and which roads have been serviced using the http://www.toronto.ca/PlowTO online tracking map.

Residents can help assist with the City's snow-clearing efforts by not pushing snow back onto the road, by avoiding parking on city streets to help the plows do their work and by taking public transit instead of driving.

 

The City will only open/clear driveway windrows where it is mechanically possible to do so after eight centimetres of snow have fallen. Typically, driveway windrows are opened between one and two hours after the road has been plowed. The service is meant to only open up a width of about three metres – not the full width of the driveway. This program does not take place in the central core of the city due to narrow road widths and on-street parking.

 

The City will clear snow from sidewalks on roads with high pedestrian traffic and on bus routes after two centimetres of snow have fallen, and sidewalks on the remaining roads after eight centimetres have fallen where it is mechanically possible to do so. In the central core of the city, property owners are required to clear their sidewalks of snow within 12 hours of a snowfall.

 

You can learn more about sidewalk snow-clearing in Toronto and view a map of the areas where the service is provided at http://www.toronto.ca/transportation/snow/sidewalks.

 

More information about the City of Toronto’s snow-clearing operations is available at http://www.toronto.ca/snow.

 

Cold weather is a major cause of watermain breaks but it is not the only one. The City is dealing with aging infrastructure, with the average watermain 50 years of age. To address this issue, the City of Toronto has committed $2.1 billion over the next 10 years to upgrade its watermain distribution system. More information can be found at http://www.toronto.ca/watermains.

 

Cold weather can also cause pipes inside the home and on private property to freeze. Residents are reminded to prepare their pipes for winter by wrapping foam pipe insulation around pipes most prone to freezing, especially near outside walls and in crawl spaces, attics and garages. It is also important to seal air leaks around windows and doors, and to disconnect hoses and drain the outdoor water supply. More tips can be found at http://www.toronto.ca/frozenpipes.

 

Residents can learn more about how to prepare for extreme weather and weatherproof their homes at http://www.toronto.ca/extremeweatherready.

 

Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. It is a global centre for business, finance, arts and culture and is consistently ranked one of the world's most livable cities. In 2017, Toronto is honouring Canada's 150th birthday with "TO Canada with Love," a year-long program of celebrations, commemorations and exhibitions. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can visit http://www.toronto.ca, call 311, 24 hours a day, 7 days a week, or follow us on Twitter at http://www.twitter.com/TorontoComms and on Instagram at http://www.instagram.com/cityofto.

12326263485_b496338031_z.jpg

Registration for City of Toronto fall/winter recreation programs starts next weekend

The City of Toronto offers a wide range of safe, fun and high quality recreation programs for people of all ages, skill levels and interests. Registration for fall and winter general programs, fall skating and swimming, and ski and snowboard lessons starts at 7 a.m. on Saturday, September 9 for Etobicoke York district. Other districts follow, with registration opening on Sunday, September 10 for Scarborough; Tuesday, September 12 for North York; and Wednesday, September 13 for Toronto and East York.

Over the past year, the City has worked to improve the registration experience by increasing server capacity by 25 per cent so that more people can access the system online. The City has also introduced clearer navigation and planning tools online, and has extended customer service hours and added more staff to provide in-person support where required. 

The City launched a procurement process earlier this year that will eventually result in the replacement of the City’s current registration system. Until a new system is in place, the City remains committed to making improvements to the current process. 

How to register
Step 1: Get account numbers
Residents need a family number and client number to sign up for recreation programs. Those looking to register are encouraged to get their numbers before registration day by calling the Customer Service Call Centre at 416-338-4386 or speaking with staff at a City community centre. On September 6, 7, 8 and 11, call centre hours have been extended from 7:30 a.m. to 6:30 p.m. (regular hours are 8:30 a.m. to 4:30 p.m.) to assist with account information and any other questions related to registration for the fall/winter programs.

Step 2: Choose programs
Residents are advised to have a few backup choices prepared in case their preferred program is full. A listing of programs can be found online at http://www.toronto.ca/funguide or in the printed FUN Guide available at City Hall, civic centres, community centres and libraries. A program wish list can be created as part of the online FUN Guide via the above link.

Step 3: Register
Registration starts at 7 a.m., so residents are encouraged to have all information and payment options ready. There are four ways to register: 
1. Online at http://efun.toronto.ca – the easiest and fastest way to register
2. By touchtone phone – follow the prompts at 416-338-0000
3. By telephone with customer service assistance at 416-338-4386
4. In person at select locations listed at http://www.toronto.ca/torontofun and in the FUN Guide.

Duplicate registrations

Parks, Forestry and Recreation programs are very popular. To give the greatest access to as many people as possible, clients registered for programs that occur at the same time must choose one program and staff will withdraw them from the other program(s), giving other residents a better chance to participate. 

Welcome Policy yearly credit
The Welcome Policy credit can be used to register for City recreation programs. People receiving social assistance (Ontario Works) and living in Toronto are pre-approved to receive this credit and should speak to their caseworker. More information about the yearly credit is available at http://www.toronto.ca/wp.

Free programs
Many community centres offer free recreation programs, including leisure swimming and skating, and drop-in programs for children, youth and older adults. You can visit
http://www.toronto.ca/lowcostrecreation for more information about free and low-cost programming options.

Older adult discounts
Older adults (60 and up) receive a 50 per cent discount off the regular price of adult recreation programs.


 

Parks, Forestry & Recreation Parkland Strategy

A city builds a park so that people can build community. Toronto is known for our parks and natural environment, and as Toronto grows, our parks system must grow along with it.

However, there are gaps in the system; areas in the city where more must be done. And we must reinvest and re-invigorate our existing green space. 

Toronto's parks system is much more than official city parks; it includes open spaces, conservation lands, ravines, hydro corridors, schools and other privately owned, publicly accessible lands. We need to work together to ensure a liveable Toronto for today, and for future generations. 

The Parkland Strategy is a 20-year plan that will guide long-term planning for new parks and expansion and improved access to existing parks.  It will aid in the decision-making and prioritization of investment in parkland across the city.

To learn more, and to join in the conversation, visit toronto.ca/parklandstrategy

PRF parkland.PNG

City of Toronto to launch easier, more convenient process for disputing parking violations

The City of Toronto is introducing a new, easier and more convenient process to dispute parking violations. Disputes for parking violations received on or after August 28 will be handled by the City instead of through the provincial court, improving customer service by providing faster resolutions and a more efficient overall process.

Access to the new dispute process will be available 24/7 through the City's website, toronto.ca/aps. Individuals can request a review or dispute a parking violation online through the City's website. People who prefer to dispute a violation in-person can have their penalty reviewed at one of two City locations: Metro Hall (55 John St.) or North York Civic Centre (5100 Yonge St.). In-person reviews can be booked in advance on the City's website and are also available on a drop-in basis.

The City of Toronto is committed to continuously improving and modernizing customer service. This new dispute process allows the public to request a review of a parking violation through a customer-focused, streamlined service.

All reviews, online and in-person, will be conducted by a City screening officer who can affirm, vary or cancel penalties, including having the authority to give people additional time to pay the penalty fee. If the individual is not satisfied with the penalty review decision, a second and final review can be requested with an independent, Council-appointed hearing officer.

Payment methods for parking violations remain the same, with payment either online, by mail or in-person at seven City locations.

More information is available at http://www.toronto.ca/aps.

parking_ticket_car_medium_180wide.jpg